No. Lightspeed Point of Sale is only available via the cloud by subscription only. There is no software to install on your local computer at your physical store’s premises.

Yes. Lightspeed Point of Sale requires an active internet connection to work. It is advisable to have back-up internet access via alternative provider, MiFi, or you may use your phone’s data plan. However, such interruptions in Trinidad & Tobago are rare, and you may also keep manual records in the event of internet interruption and update when restored.

You need at least the following:

1. Barcode scanner- either handheld or desktop
2. Computing device- either desktop, laptop or tablet
3. Receipt printer- either thermal printer (for mini receipts), or regular printer for full page receipts

You do not necessarily need a label printer as most products already have barcodes on their labels. Alternatively, a regular printer can print labels as well.

Yes. There is no obligation to purchase hardware from us. You are free to source hardware from other suppliers in Trinidad & Tobago, or even import yourself if it will be cheaper. We understand that businesses try their best to save on expenses.

Yes. Depending on your current POS software, it may be possible to migrate your data without having to start over from scratch. You can let us know what POS you are using so we may assess beforehand.

Most hardware (barcode scanners, label & receipt printers) are compatible with Lightspeed POS, so it’s possible to only do a software switch without having to buy new hardware.

Lightspeed POS is suitable for any retail business small or large, like mini-marts/convenience stores, clothes stores, gift shops, electronics, health & beauty, home decor, jewelry, toys, pets, sporting good, bars, restaurants.

There is also Lightspeed Restaurant, especially for, as you would guess, restaurants which allows you to customize your system for your unique workflows, starting with your menus, screens and floor plans. It boasts fewer steps for your staff to learn, and a better experience for guests.

No. Being cloud-based, there is no software to install at your premises like traditional POS systems. You simply sign-in online and the software is ready to use. Hardware set-up is surprisingly simple and easy to do on your own, which is why Forward Multimedia does not offer such a service.

Yes. Lightspeed POS is easy to connect and configure. Save the additional expense by dismissing the notion that set-up is a complicated process. Lightspeed provides free onboarding for new customers via online sessions and has 24/7 support plus a wealth educational resources and ongoing support.